Prerequisites
- Set Up Your Sending Domain — The address is created with the sending domain
Your Dedicated Mailbox Address
The address at the bottom of Mail Delivery Settings, and what it is for.
When your sending domain is configured, Zyntro creates an inbound address for your brand and shows it at the bottom of Mail Delivery Settings, under Your dedicated mailbox account, with a Copy button.
Anything sent to that address is captured by Zyntro rather than delivered to a person, which makes it a way to feed email into the platform deliberately.
At a glance
Where to find it
Location
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Communication > Email > Senders, at the bottom of the page, once a sending domain is configured.
Scope
Per brand
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Created with the sending domain, so each configured brand has its own address.
What happens to mail sent there
Captured
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Zyntro intercepts it. It is not delivered to a mailbox a person reads.
What it is for
FLOW orchestration
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Captured mail is available to FLOW actions, so an inbound message can start or continue automated work.
Tip: This address is not where replies to your campaigns go. Replies arrive through the MX record on your sending domain and are matched to the contact and the message that prompted them. The dedicated mailbox is for mail you point at Zyntro on purpose, such as forwarding from another system.
Important: The address is unique to your brand and is not guessable. Treat it as internal: anything sent to it is ingested by your Zyntro workspace, so share it only with systems and people you intend to feed data in.
