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Verifications

Proving that a contact's email address and phone number are real, what the results mean, and what checking costs.

Overview 5 min

Contact Verification

Zyntro can ask an external provider whether each contact's email address accepts mail and whether each phone number exists, then record the answer on ...

Concept 5 min

What "Verified" Means in Zyntro

Zyntro treats a channel as verified only when an external provider answered about that exact address or number. The older verified flag records what a...

Reference 4 min

The Verification Groups

The verification banner breaks each channel into groups: never checked, unresolved, flagged unverified, verified, risky or catch-all, unreachable, and...

Guide 6 min

Check One Contact From Their Record

The seal beside a contact's email and phone runs a real check against the provider, records the answer on the contact, and tells you what it found — i...

Guide 5 min

Verify Your Contact Data in Bulk

Run a verification job from the Manage Contacts banner: pick a channel and a group, confirm the price, and let it work through your contacts in the ba...

Guide 5 min

Review a Verification Group

Every count in the verification banner opens a list of the contacts inside it. From there you can opt contacts out of a channel, turn off automated en...

Reference 3 min

What Verification Costs, and When You Are Refunded

Verification is charged per contact when you confirm a job. Anything the provider could not answer is refunded when the job finishes; a clear negative...

Concept 5 min

Landlines, Mobiles, and Whether SMS Can Arrive

Phone verification asks whether a number exists and, for North American numbers, asks a carrier whether it is a mobile or a landline. A landline takes...

Reference 3 min

What Verification Changes on a Contact

A verification job writes the provider's answer to the contact, moves the verified flag to match, repairs a badly formatted phone number, and suppress...

Troubleshooting 6 min

When Verification Does Not Behave

Why the verification banner is missing, why a count disagrees with a card, why a job refuses to start, and why a verified contact can still fail at se...

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