Form Submissions
What happens the moment someone submits — thank-you screens and redirects, webhooks, follow-up email and SMS, outbound calls, enrichment and keep-warm.
Enrich Contacts and Keep Them Warm
Two actions that work on the contact rather than sending a message: enrichment fills in detail they did not give you, and keep-warm keeps contact goin...
Send a Follow-Up Email or Start a Sequence
Three ways to follow up by email after a submission — a saved template, an email sequence, or a message written by AI for that specific submission — p...
Send a Follow-Up SMS
Send a text message after a submission, using a saved template or a message written by AI for that submission. When SMS is the right channel and when ...
Send Submissions Elsewhere with a Webhook
A webhook posts each submission to a URL you control, so another system can react to it. How to set one up, what gets sent, and how to check whether t...
Show a Thank-You Message or Redirect
Decide what someone sees the moment they submit — a thank-you message you write, or a redirect to a page of your own, optionally carrying details of t...
The Form Actions Screen
A reference for every control in the Form Actions panel — what happens on submission, the webhook, follow-up email and SMS, outbound calls, enrichment...
Trigger an Outbound Call
Have Zyntro's voice AI call someone after they submit a form, following a call flow you choose, with the form's answers available to the agent during ...
What Happens When Someone Submits a Form
A submission sets off an ordered sequence: the contact is created or updated, the answers are filed, and each action you configured is carried out. Wh...
When a Form Action Does Not Fire
Why a follow-up email, SMS, call, enrichment, keep-warm schedule or webhook did not happen — and how to tell the difference between something broken a...
