Broadcasts
How a broadcast reaches your contacts, whichever channel it uses: the audience, the schedule, the cost, and how to follow one while it runs.
How a Broadcast Reaches Your Contacts
The four stages every broadcast goes through — enrolled, prepared, checked, sent — and why an intelligent campaign arrives steadily rather than all at...
Broadcast Statuses Explained
Every status a campaign can hold, every status a single contact can hold, and what each counter on the campaign page is counting.
Who a Broadcast Can Reach
Why your audience is sometimes smaller than the number of contacts your filter matched, and how the preview tells you exactly who was left out and why...
Follow a Broadcast While It Runs
Read the campaign page: the counters, the contact table, the status filter, and the detail panel that shows exactly what one contact received.
Send Days, Send Window and Timezone
Restricting an intelligent campaign to certain days and hours, and the timezone those hours are read in.
What a Broadcast Costs
What is charged for writing messages, what is charged for delivering them, and what the confirmation panel checks before it lets you schedule.
Edit, Pause or Cancel a Broadcast
What you can change before a campaign starts, what you can still do once it is running, and what each control does to messages already in flight.
A Broadcast Is Not Sending
Work through the reasons a campaign is not reaching people: the window, the audience, the balance, the review, and the sending setup itself.
