SMS Templates
Creating, editing and personalising reusable SMS message templates.
SMS Templates in Zyntro
Reusable SMS messages for the cases that genuinely need them, and why Zyntro would rather Segmentation Intelligence wrote the message instead.
Create an SMS Template
Write a reusable SMS message, add personalization, check how many parts it will cost, and save it for use across Zyntro.
Edit or Delete an SMS Template
Change the wording of a template, or remove one permanently — and what to check before you do either.
SMS Message Length and Parts
How SMS length turns into parts and cost, why one emoji more than doubles the count, and what the editor's counter does and does not include.
Smart Tags for SMS
Which smart tags are actually replaced in an SMS, which are listed but not replaced, and how substitution differs depending on how the message is sent...
SMS Template Problems
Templates missing from a dropdown, tags arriving as raw text, unexpected part counts and accidental deletions.
