The Zyntro Meeting Observer
The participant Zyntro sends into a video call to record and transcribe it.
Connect Google Meet for the Observer
Without this connection Zyntro cannot create a Google Meet link, which means no Observer and no transcript. It is the single most important piece of s...
Keep Your Google Connection Current
A lapsed Google connection is the most common cause of a meeting that was not recorded, and it fails in the quietest possible way. Zyntro warns you; t...
Send or Reset the Observer
The Observer card on a meeting's screen is where you fix one meeting rather than changing a setting for all of them — including sending it into a call...
Turn the Observer On or Off
One switch decides whether your video meetings are recorded at all. It is on unless somebody turned it off — and turning it off stops everything downs...
What the Zyntro Meeting Observer Is
The Observer is not a background service. It joins your call as a visible participant, which is deliberate — everyone in the room can see the meeting ...
When a Meeting Was Not Recorded
Start with whether the meeting had a Google Meet link at all. That one question separates a setup problem from a meeting that was never going to be re...
When the Observer Cannot Attend
A reference for the question "why was this meeting not recorded?" — the statuses that tell you what happened, and the reasons behind each one.
