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Fetch Contact

Retrieve a single contact by ID with optional related data

POST /apis/v2/public/crm/fetchContact

Returns a single contact record along with optional related data including notes, profile, signals, and entity information.

Requires a valid `api_key` and `developer_secret` in the JSON request body. Requests must originate from a whitelisted IP address.

Parameters

Name In Type Required Description
api_key body string Yes Your Zyntro API key
developer_secret body string Yes Your developer secret (zdk_XXX). Issued during developer onboarding.
org_id body string Yes Your organization UUID
member_id body string Yes The member UUID performing the request
contact_id body string Yes The UUID of the contact to retrieve
include_notes body integer No Set to `1` to include the contact's notes in the response. Default: `0`
include_profile body integer No Set to `1` to include enrichment profile data. Default: `0`
include_signals body integer No Set to `1` to include engagement signals. Default: `0`
include_entity body integer No Set to `1` to include the associated entity (company) data. Default: `0`

Request Body

Content-Type: application/json

Example

json
{
    "org_id": "YOUR_ORG_ID",
    "api_key": "YOUR_API_KEY",
    "member_id": "YOUR_MEMBER_ID",
    "contact_id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    "include_notes": 1,
    "include_entity": 1,
    "include_profile": 0,
    "include_signals": 0,
    "developer_secret": "YOUR_DEVELOPER_SECRET"
}

Code Samples

bash
curl -X POST https://app.zyntrohq.com/apis/v2/public/crm/fetchContact \
  -H "Content-Type: application/json" \
  -d '{
    "api_key": "YOUR_API_KEY",
    "developer_secret": "YOUR_DEVELOPER_SECRET",
    "org_id": "YOUR_ORG_ID",
    "member_id": "YOUR_MEMBER_ID",
    "contact_id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    "include_notes": 1,
    "include_entity": 1
  }'
php
$response = file_get_contents('https://app.zyntrohq.com/apis/v2/public/crm/fetchContact', false,
  stream_context_create(['http' => [
    'method' => 'POST',
    'header' => 'Content-Type: application/json',
    'content' => json_encode([
      'api_key' => 'YOUR_API_KEY',
      'developer_secret' => 'YOUR_DEVELOPER_SECRET',
      'org_id' => 'YOUR_ORG_ID',
      'member_id' => 'YOUR_MEMBER_ID',
      'contact_id' => 'a1b2c3d4-e5f6-7890-abcd-ef1234567890',
      'include_notes' => 1
    ])
  ]])
);
$data = json_decode($response, true);
javascript
const response = await fetch('https://app.zyntrohq.com/apis/v2/public/crm/fetchContact', {
  method: 'POST',
  headers: { 'Content-Type': 'application/json' },
  body: JSON.stringify({
    api_key: 'YOUR_API_KEY',
    developer_secret: 'YOUR_DEVELOPER_SECRET',
    org_id: 'YOUR_ORG_ID',
    member_id: 'YOUR_MEMBER_ID',
    contact_id: 'a1b2c3d4-e5f6-7890-abcd-ef1234567890',
    include_notes: 1
  })
});
const data = await response.json();

Response

200 Contact retrieved successfully
json
{
    "data": {
        "notes": [
            {
                "note_maker": "f2470c7f-60b1-4491-b117-8ba0e3e2a53b",
                "note_content": "Expressed interest in the enterprise plan during the demo call.",
                "note_date_created": "2025-03-10 11:00:00"
            }
        ],
        "entity": {
            "entity_name": "Acme Corp",
            "entity_tags": "[]",
            "entity_label": "Company",
            "entity_socials": "{}",
            "entity_website": "https://acme.com",
            "entity_location": "San Francisco, CA",
            "entity_custom_fields": "{}"
        },
        "contact": {
            "contact_id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
            "contact_dnc": "0",
            "contact_zip": "94105",
            "contact_city": "San Francisco",
            "contact_name": "Jane Smith",
            "contact_tags": "[\"prospect\", \"webinar-attendee\"]",
            "contact_email": "[email protected]",
            "contact_owner": "f2470c7f-60b1-4491-b117-8ba0e3e2a53b",
            "contact_phone": "+1-555-0123",
            "contact_stage": "Nurturing",
            "contact_state": "CA",
            "contact_source": "Website Form",
            "contact_status": "Active",
            "contact_address": "123 Main St",
            "contact_country": "United States",
            "contact_is_test": "0",
            "contact_stageid": "stage-uuid",
            "contact_timezone": "America/Los_Angeles",
            "contact_last_name": "Smith",
            "contact_first_name": "Jane",
            "contact_role_label": "Decision Maker",
            "contact_salutation": "Ms",
            "contact_sms_optout": "0",
            "contact_auto_engage": "1",
            "contact_country_code": "US",
            "contact_date_created": "2025-01-15 09:30:00",
            "contact_date_updated": "2025-03-20 14:22:00",
            "contact_email_optout": "0",
            "contact_custom_fields": "{\"industry\": \"Technology\"}",
            "contact_email_verified": "1",
            "contact_phone_verified": "0"
        },
        "signals": null,
        "contact_profile": null
    },
    "status": "success"
}
200 Error — contact not found or invalid parameters
json
{
    "data": [
        "No such contact"
    ],
    "status": "error"
}

Errors

Code Message Resolution
MISSING_API_KEY Missing service instance
The `api_key` field is missing or empty.
Include your API key in the request body.
INVALID_API_KEY Invalid API Key
No active user account matches the provided API key.
Verify your API key in **Me > API & Webhooks**.
MISSING_DEVELOPER_SECRET Missing developer_secret
The `developer_secret` field is missing or empty.
Include your developer secret in the request body. This is issued during developer onboarding.
INVALID_DEVELOPER_SECRET Invalid developer_secret
The developer secret does not match any active key.
Verify your developer secret. If lost, have your client revoke and reissue the key.
IP_NOT_WHITELISTED IP address not whitelisted
The request originated from an IP not in the key's allowed list.
Contact your client to add your IP to the developer key whitelist.
USER_INACTIVE User is not active
The account tied to this API key has been deactivated.
Contact your organization admin.
MISSING_CONTACT_ID Missing contact ID
The `contact_id` field is missing or empty.
Provide a valid contact UUID.
MISSING_ORG_ID Missing org ID
The `org_id` field is missing or empty.
Include your organization ID.
MISSING_MEMBER_ID Missing member ID
The `member_id` field is missing or empty.
Include your member ID.
NOT_FOUND No such contact
No contact with that ID exists in the specified organization.
Check the contact_id value and ensure it belongs to your organization.
Tip: Use the `include_*` flags selectively. Fetching only the data you need keeps responses fast. If you only need the contact's name and email, omit all include flags.

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