How This Documentation Is Organized
Find what you need. 16 sections, 7 content types, and paths for every role.
The Zyntro support site is organized around the system itself: how you build brand, define segments, deploy mandates, set up products, and monitor SI. We've structured it to be discoverable whether you're new or deep in configuration.
Key Concepts
High-level introduction to a section or concept. Sets context before you dive into the details. Start here if you're new to a topic.
Deep educational content explaining the "why" and "how" of an idea. Used for foundational ideas like mandates, intelligence layers, and SI decision-making.
Step-by-step instructional content. Walk you through completing a specific task from login through verification. Concrete, hands-on, action-oriented.
Structured lookup documentation. Settings tables, field definitions, configuration options, API endpoints. Bookmark these; you'll return often.
Problem-solution pairs and FAQs. Common issues, error resolution, and decision-support content. The "why isn't this working?" section.
API endpoint documentation with code samples. Used for REST endpoints, webhooks, and SDK methods. Developer-focused.
Goal-oriented patterns combining multiple Zyntro features. Shorter than guides, focused on achieving a specific outcome: "nurture at scale," "close more deals," "reduce manual follow-up."
Capabilities
Getting Started
Orientation and philosophy. What Zyntro is, how docs are organized, core concepts, and your first 30 minutes.
Brand
Brand setup, audience segmentation, wares definition, and visual identity. The operating context for SI.
Mandates
Defining, creating, and managing mandate rules. How mandates fine-tune SI behavior.
Reusable Knowledge Base
Objections, rapport questions, FAQs, and talking points that feed conversations and SI logic.
Segmentation Intelligence
How SI works, autonomous execution, contact journeys, and the SI command center.
Sales
CRM, pipeline, contacts, entities, lists, forms, calendar, and meetings.
Marketing
Content plans, testimonials, and offer management.
Communication
Email, SMS, Phona calls, and live chat across all channels.
Website (Webby)
Site builder, pages, blog, and tracking pixel.
Analytics & Tracking
Tracking pixel, data collection, visitor intelligence, and how data drives SI decisions.
Library
Files, curated resources, voice library, and vector stores.
Operations
Flow workflows, Docli signatures, Edge billing, and OB1 browser automation.
Integrations
Calendar, Gmail, Google Meet, finance systems, and social media.
Account Management
Profile, organizations, members, wallet, subscriptions, and add-ons.
Platform Reference
Intelligence layer architecture and core product overview.
Developer
API reference, webhooks, SDKs, and automation for LLM content injection.
