The SMS Broadcasts Screen
What is on the list, and what each control does.
Communications > SMS > Broadcasts lists every text campaign in the brand you are working in, newest first. It is where campaigns are created, and where you pause, resume or open one.
Controls
New SMS Broadcast
menu
optional
Offers Simple SMS Broadcast (one template to everyone) and Intelligent SMS Outreach (a text written per contact). Both wizards start from here.
All Types
filter
optional
Narrow the list to Simple or Intelligent campaigns.
All Statuses
filter
optional
Narrow by campaign status: Draft, Scheduled, Generating, Sending or Completed.
What each card shows
Name and status
text and badge
optional
The campaign name with its current status as a coloured badge.
Description
text
optional
The internal note entered when the campaign was created, if there was one.
Type
label
optional
Simple or Intelligent.
Contacts
count
optional
How many contacts were enrolled when the campaign was scheduled. A draft shows none.
Sent
count
optional
How many have been delivered so far. Shown once the campaign has sent at least one message.
Progress
bar
optional
Delivered as a share of enrolled, as a percentage bar.
Date
timestamp
optional
When the campaign was scheduled, or created if it is still a draft.
Actions, and when each appears
| Action | Available when | What it does |
|---|---|---|
| View | Always | Opens the campaign page: counters, settings and the per-contact delivery table. |
| Edit | The campaign is a draft | Reopens the wizard. Once scheduled, a campaign cannot be edited. |
| Pause | The campaign is generating or sending | Stops it writing and queueing more. Messages already handed to delivery still go out. |
| Resume | The campaign is paused | Picks up where it stopped, still obeying the send window and days. |
Info: The list is per brand. Switching brand changes which campaigns you see.
