How Folders Work
The tree down the left, and the one decision a folder makes for every file in it.
What It Is
The sidebar is a real tree. A folder with children has an arrow; opening it shows them indented beneath. You can nest up to eight levels — past that, creating a folder is refused and the message tells you which level you tried to reach.
Two entries in the sidebar are not folders at all. All Files is every file in the brand regardless of location. Unfiled is the files that belong to no folder — worth emptying occasionally, because a file nobody can find is a file nobody will use.
Why It Matters
A folder decides two things that are awkward to change later.
The first is where its files are stored, and therefore whether they get a public URL. The second is what the folder is for, which is what everyone else on your team reads it as. Both are set when the folder is created.
The counts matter more than they look, too. They are how you notice that the Documents folder you thought was full is empty, or that four hundred files have quietly accumulated under Images.
How It Works
Counts. A collapsed folder shows everything beneath it, including its subfolders. Expand it and the number changes to just that folder's own files, with the children showing their own. So a parent reading 81 collapsed and 64 expanded tells you 17 files sit in its subfolders.
Creating one. The new-folder button sits at the top of the sidebar. You give it a name, choose where it goes with Create Inside, and pick its Storage Service. Create Inside defaults to whatever you have selected, and the modal tells you what depth the result will be. A new folder is revealed and selected after it is created, with its whole branch opened — otherwise a folder three levels down would be created somewhere you cannot see.
The storage choice. Each option in the dropdown names the kinds of file it suits. One is a public delivery network: files there get a shareable URL and it is the right choice for images, video and graphics that appear on your website or in messages. The other is private storage, for documents and internal files, which are not served over a public URL. A subfolder pre-selects its parent's service, so a subfolder of Documents stays with the documents unless you change it.
Protected folders. Zyntro creates a standard set for every brand — Images, Graphics, Logos, Videos, Documents, Proposals, Forms, Knowledge, Audios and others. You can upload into them, nest inside them and move files out of them, but you cannot delete them: other parts of the platform file things there automatically and expect them to exist.
Deleting a folder removes the folder and the files in it. The button says so.
Examples
A campaign folder inside Graphics
Create it inside Graphics and it pre-selects the same public delivery service, so the banners in it get URLs you can drop into a page or an email. Exactly what you want for campaign artwork.
A folder of signed contracts
Create it inside Documents. It inherits private storage, so the files are not served from a public URL — which is the point for a contract.
Forms filling up on their own
Uploads from your forms are filed into the brand's Forms folder automatically. That is why Forms is protected: deleting it would break where those files land.
Warning: Deleting a folder deletes the files inside it, and neither can be recovered. Move anything you want to keep out first.
