The Attendee Summary
The one message that leaves your business.
What It Is
With this switched on, the people who attended a meeting get an email after it has been processed, with the subject Following up on and the meeting title.
It is written as a message from you to them: using their name, referring to specific things they said, acknowledging their points, and moving naturally to what was agreed. It reads like a thoughtful follow-up from a person, because that is what it is meant to be.
It is sent from your own verified sending domain, as the person who held the meeting, with their email signature appended. From the recipient's side it is an email from you.
It is off by default.
Why It Matters
Because the follow-up nobody sends is the one that costs you deals. Everybody intends to send a recap. Most do not, or send it three days later when the conversation has cooled. This closes that gap without anybody remembering to.
Because it is genuinely useful to the recipient. A written record of what was discussed and agreed, arriving the same day, is good service. It also protects both sides — a misunderstanding surfaces while it is cheap to fix.
Because it is the one thing here you should think carefully about. It goes to your clients and prospects, as you, without you reading it first. The other three post-meeting actions write to your own data or email you. This one is outward-facing and automatic.
That is not a reason to avoid it. It is a reason to read a few real examples before switching it on.
How It Works
Who receives it
The attendees on the meeting who are not the host, and who have an email address recorded. Addresses are deduplicated, so somebody listed twice gets one email.
If the meeting has no attendee rows but has contacts named on it, those contacts are used instead.
The host is deliberately excluded. This is the email to the other side of the table; the organiser gets the debrief.
Who is excluded
- Anyone whose contact record is marked as opted out of email, or as do-not-contact. A meeting summary is still an email they did not ask for, so it is not exempt from consent.
- Anyone whose recorded address is not a valid email address.
- The host.
Each exclusion is recorded with its reason, so a meeting where nothing was sent reports why rather than reporting a failure.
How it is sent
Through your own sending setup, as the organising member, from the brand's verified sending domain, with that member's signature appended automatically.
If your sending domain is not verified, nothing is sent. Zyntro will not send a message appearing to come from you on a domain it cannot prove it is allowed to send from. Nothing in the interface warns you, and your own debrief keeps arriving — which is why this is the most commonly missed dependency in Meetings.
When it is suppressed
Processing a meeting through Retrospective or the recovery panel offers a Suppress attendee notifications toggle, which stops the summary for that meeting regardless of the setting.
On the recovery panel of an existing meeting it is on by default, because a summary of a meeting from two weeks ago is an odd thing to receive. On the Retrospective screen it is off, so a meeting you are recording now behaves normally.
Examples
A discovery call with one prospect
They get a short message from you the same day, referring to what they said and confirming what you agreed to send. You did not write it and did not have to remember to.
A three-way call with two of your contacts
Both receive it. Each gets the same summary — it is written to the attendees collectively rather than personalised per recipient.
An attendee who has opted out of your emails
They are skipped, and the reason is recorded. Nothing is sent to them even though the setting is on, which is the correct outcome: their opt-out covers this.
An internal meeting with colleagues
Colleagues are members rather than contacts, so in practice nothing goes out. The summary is aimed at people outside your business.
Your sending domain is not set up
Nothing is sent, nothing warns you, and your debrief arrives as normal. If you have switched this on and nobody mentions receiving anything, this is the first thing to check.
You process a meeting from last month
On the recovery panel the suppress toggle is already on, so no summary goes out. That default exists so that catching up on old meetings does not email a month of clients at once.
Warning: Read three real examples before switching this on. Every processed meeting already carries a Summary for Attendee on its own screen — that exact text is what would have been sent. Reading a few tells you more about whether you want this running automatically than any description can, and costs nothing.
Important: It depends on a verified sending domain, and fails silently without one. This is the same dependency as the invitations sent to people who book you: Zyntro sends as you or not at all. If you take this seriously enough to switch on, verify the domain first and then test with a real meeting.
