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Subscription Settings

Configure retry policies, dunning, and notifications

Subscription settings control how Edge handles recurring payment collection, failed retries, and notifications. Access via the Subscriptions tab in Operations > Edge > Settings.

Subscription Configuration

Retry Policy object optional

How Edge handles failed subscription payments. Includes: number of retry attempts (default: 3), delay between retries (default: 3 days), and whether to notify the subscriber on each retry.

Grace Period integer optional

Days after a failed final retry before the subscription is cancelled. During grace, the subscriber retains access but is notified to update their payment method.

Default: 7

Cancellation Behavior enum optional

What happens on cancellation: immediate (access ends now) or end_of_period (access continues until current cycle ends).

Subscriber Notifications object optional

Email notifications during the lifecycle: payment receipt, upcoming renewal, failed payment, grace period warning, and cancellation confirmation.

Proration boolean optional

Whether to calculate prorated charges when a subscription changes mid-cycle (upgrade or downgrade).

Default: 1

Tip: Subscription settings are independent of trigger billing settings. A billing customer can have subscriptions and trigger enrollments simultaneously — each follows its own configuration.

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