What Zyntro Writes From Your Answers
Several usable lengths from one set of facts
What It Is
Proof gets used at different lengths. A website wants a paragraph; an email wants two sentences; a sales conversation wants the whole story. Writing those separately from the same facts is tedious, so Zyntro writes them all at once.
From one submission you get the full narrative, the four sections broken out individually, a short pull quote with attribution, and a condensed version written specifically for use inside an email.
How It Works
The Full Story — the complete narrative, running from the customer's situation through to the outcome. The long form.
The Pain Points — what the customer was dealing with, written up from your notes.
The Solution — what you provided, in prose.
The Results — what changed, with your numbers carried through.
The Customer Feedback — their words, presented as the voice of the piece.
The pull quote — a short extract with the customer's name, job title and company underneath. This is the piece most likely to end up on a web page.
The email version — a condensed form written to sit inside an email rather than stand alone, under the heading Testimonial Digest for Emails.
Alongside the writing, Zyntro keeps its reasoning — a note on how it interpreted your answers — plus the normalised tagline and the original one you typed.
Why It Matters
Having the same proof at several lengths is what makes a testimonial reusable rather than a one-off page. The email version in particular exists because a full narrative pasted into an email reads as an advert, while two well-chosen sentences read as evidence.
And because the attribution is stored as separate fields rather than baked into the text, the quote can be presented properly wherever it appears — with the right name, title and company, not a hardcoded signature.
Examples
The AI gets the customer's job title slightly wrong.
Click it and correct it. The name, title and company under the quote are individually editable, and the correction is saved where the testimonial stores its attribution — so every place that shows the quote picks up the fix.
The full story is good but the email version is too long.
Edit the email version directly. The pieces are independent: shortening one does not affect the others, and nothing is regenerated.
A number came through wrong.
Fix it in each section that mentions it. There is no single source field to correct — the writing is what is stored, so the correction happens in the text.
Info: Everything on the testimonial page is editable in place. Click a section and type. This is a normal part of using the feature rather than a fallback for when the writing is wrong — you know your customer, and tightening a sentence is quicker than re-running anything.
Important: Editing changes the stored text and nothing else. There is no regeneration step and no version history, so an edit replaces what was there. If you are making a substantial rewrite, keep a copy of the original somewhere first.
Tip: The testimonial page also carries a rating control of its own, separate from the customer's star rating. That one is for you — a quick way to mark which of your testimonials you consider strong, so the good ones are easy to find later. It does not change what the customer said.
